HP PCs – No Sound from Speakers (Windows 10, 8) | HP® Customer Support

Enable the audio device in Windows 10 and 8 Run automated tools and check driver status to enable the device in Windows 10 or 8. Step 1: Run the sound problems troubleshooter Automatically identify and fix audio errors with the Windows sound troubleshooting tool. Right-click the notification area speaker icon , and then select Troubleshoot sound problems.
no sound from my computer windows 10

Fix sound problems in Windows 10

Enable the audio device in Windows 10 and 8 Run automated tools and check driver status to enable the device in Windows 10 or 8. Step 1: Run the sound problems troubleshooter Automatically identify and fix audio errors with the Windows sound troubleshooting tool. Right-click the notification area speaker icon , and then select Troubleshoot sound problems. Select the device you want to troubleshoot, and then click Next to start the troubleshooter. If a recommended action displays, select Apply this fix, and then test for sound.

Step 2: Check device and driver status in Device Manager An outdated audio driver can cause sound errors and issues. Use Device Manager to check if the audio device is disabled, and then install an available driver update.

In Windows, search for and open Device Manager. Double-click Sound, video and game controllers. Right-click the audio device, and then select Update Driver. Click Search automatically for updated driver software to check for and install a driver. If an updated driver installs, restart the computer if prompted, and then test for sound.

If an updated driver is not available, continue to the next step to reinstall the existing driver. Right-click the audio device again, and then select Uninstall to open the Uninstall Device window. Select Delete the driver software for this device, and then click Uninstall.

In the top menu bar, click Action, and then select Scan for hardware changes to reinstall the device. Test for sound. If there is no sound, right-click the Sound icon in the notification area, select Playback devices, and then reconnect your audio device if it is not listed. Once listed, click the device name, click the Sounds tab, select a sound, and then click Test. If the device is not listed in Playback devices, restart the computer, and then check if the device displays in the list.

If the issue persists, continue to the next step. Step 3: Check the playback device setup and connection Check playback device status in the sound settings and check the device connection to the computer. Right-click the notification area speaker icon , and then select Playback devices. Confirm the device is listed and has a green check mark.

This indicates it is the default device. If necessary, right-click the device name, select Set as Default Device, and then test the device. If you can use the device, the issue is resolved. If the device is not listed, continue to the next step. Check the device connection to the computer. For cable connections, make sure the device connects to the correct port, and that the connection is secure.

Additionally, reconnect the device in case the computer did not detect it when you previously connected it. For wireless connections, make sure the device is configured and paired to the PC. Some desktop computers do not have built-in speakers. Headphones or external speakers are required to hear audio. If the error is resolved but there is still no sound, test with a different playback device and check your specifications for any additional sound requirements. Step 4: This checks the functionality of the audio subsystem, including audio controllers and codecs.

After the installation completes, search Windows for ‘HP PC Hardware Diagnostics Windows’, right-click the app in the results, and then select Run as administrator to open the tool. Click Run once, and then select an audio output device to run the test.

If the audio test fails, write down the digit failure ID code also available in the Test Logs , and then contact HP Customer Support , or service the computer. If the audio test passes but the issue persists, continue to the next step. Step 5: If the error still displays, service the computer. Enable the audio device in Windows 7 Run automated tools and check driver status to enable the device in Windows 7. Run Windows sound problems troubleshooter Automatically identify and fix audio errors with the Windows sound troubleshooting tool.

Restart the computer. In the notification area, if the Sound icon has an X , right-click the icon, and then click Troubleshoot sound problems. Follow any on-screen instructions to fix any problems, and then test for sound. Reinstall the audio driver with Device Manager Reinstalling the audio driver can resolve certain sound issues and errors. Right-click the audio device, and then select Uninstall start the driver uninstall process.

In Windows, search for and open Recovery Manager. Click Hardware Driver Reinstallation, and then select the audio driver from the list.

If the driver is not listed, select The driver is not in the list for steps to install the driver with Windows Device Manager. Click Finish to restart the computer, and then test for sound. Right-click the notification area speaker icon, and then select Playback devices. Check for an updated audio driver An outdated audio driver can cause sound errors. Locate Driver-Audio in the list of available software.

If an audio driver is available, click it, click Download to download and install the driver, and then test for sound. If an audio driver is not available or the issue persists, continue to the next step. Right-click the audio device, and then select Update Driver Software. Click Browse my computer for driver software. Click Let me pick from a list of device drivers on my computer, and then select Show compatible hardware.

Select the audio device from the list, and then click Next to install the driver. Some devices might use Windows-based drivers if an updated driver is unavailable. Additionally, if the audio device is unknown, a third-party audio device was added with certain required drivers. Go to the device manufacturer support page for options.

Click Yes to restart the computer, and then test for sound.

Step 2: Run the Audio Check in HP Support Assistant

In this guide, I’m going to how to fix the audio issue in Windows on Reddit that the October update is making their system sounds go away. If you get no sound error after upgrading to Windows 10 from a If they work in another computer, the problem is probably caused by the cable. To fix no sound on computer, you can try the troubleshooter in Windows to troubleshoot the sound issue and.

HP PCs – A ‘No Audio Device is installed’ Message Displays

Fix sound problems in Windows 10 Content provided by Microsoft Applies to: Windows 10 Run the audio troubleshooter For help fixing audio or sound problems, try the audio troubleshooter. To run the troubleshooter: You’ll be prompted to choose the device to troubleshoot. Right-click or press and hold your sound card, then select Update driver.

Enable the audio device in Windows 10 and 8

Step 1: Restart the computer If there is no sound coming from the speakers or headphones on your computer, the issue might be caused by an application controlling that device and preventing other applications from using it.

Watch: HP PCs – A ‘No Audio Device is installed’ Message Displays | HP® Customer Support

Fix: Windows 10 No Sound. By Kevin Arrows Now restart your computer and the audio problem should be solved by now. Note: If it says that. Much as Windows allows you to select the default output device for sound, Not only was the connector not completely pushed in, but I tend to plug it into the . We have two Windows 10 Home computers, one is a HP and has Realtek sound, . If you get no sound error after upgrading to Windows 10 from a If they work in another computer, the problem is probably caused by the cable.

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